About ticket titles

When you create new tickets in an issue/bug tracking system, always think twice about the titles you choose.

These titles give no clue of what the task is about. I have to inevitably open the ticket and read the description every time to remember what it was all about.

These titles could have been replaced with something like:

  • Print job missing error.
  • Chronological sequence & codes report.
  • Received codes report.

Now these titles provide more information. I don’t need to open the ticket to remember what the task was all about.

Author: Marcelo Ruiz

Marcelo has been working as a software developer for more than 15 years. He has participated in projects for companies in USA, Mexico, Argentina, Europe and Africa. He is skilled with Microsoft technologies such as ASP.NET, MVC, C#, WCF and SQL Server, among others.

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